About Us

Our Mission

Everyone within our business understands our mission and the role each and everyone of us plays in achieving it. It means we don’t just come to work to do a job, we come to work to make a difference. Our mission is…


To make the process of buying and managing shipping and logistics services simple, efficient, stress free and cost effective.


We do this by providing a friendly, efficient and personalised service combined with innovative IT solutions that enable our customers to always be in control of their supply chains.

Our Values

As a family owned business, the Good Family Values are part of everything we do, giving our customers a unique experience of trust and partnership.

We’ve built our business on delivering an exceptional service to everyone we work with whether they’re customers, colleagues, business partners or suppliers. We aim to make every interaction with our business a positive and rewarding experience by providing service excellence and treating people the way we like to be treated ourselves.

We encourage teamwork, it makes us all better at what we do and makes every day more fun too. Respecting and supporting each other is part of our great culture that we all love being part of. We have an open and enjoyable working environment where talent and hard work are rewarded, and people have the opportunity to achieve their personal goals.

We are committed to the long-term, profitable future of our business and aim to achieve sustained growth that provides enhanced value to customers and industry partners and opportunities for our people. This is reflected in all the business decisions we make.

We’ve created a culture that encourages innovation. We ask our teams to challenge the status quo and welcome new ideas. It ensures we’re always improving and gives employees the opportunity to help drive our business forward.

By creating a sustainable and responsible business, we create long-term careers for people within the communities we work, however, our reach goes much further than that thanks to our foundation. We support our employees in their contribution to local charities and causes as well as national charities, give a percentage of our profits to the foundation and discount our services for charitable organisations.

Social Responsibility

We aim to make a positive and lasting difference to the communities we live and work in. That’s why we created the pledge programme.

Every year we donate a percentage of our profits to the Matthew Good Foundation, a foundation created by our parent company. Our profit contribution provides vital funds that help charities and community projects continue their valuable work.

We encourage employees to take part in activities that enhance and serve the communities in which we live and work. This offers much-needed support to valuable projects and also has a positive impact on our employees’ personal development and approach to work and life.

We welcome the opportunity to support non-profitable and charitable organisations with their work. We offer non-profits and charities discounts to help make professional shipping and logistics services more accessible.

We work hard to minimise the impact of our operations on the environment, that’s why our head office is on one of the UK’s greenest business parks! We also work with our customers to help them reduce the environmental impact of their shipping and logistics needs, we do this through carbon offsetting and promoting services that are kinder to the environment such as port centric solutions.

The Matthew Good Foundation


The Matthew Good Foundation was established in 2011 when the Good family and company directors decided that the company had more to offer society than its core commercial activities. It would allow employees working within the John Good Group of companies, both the time and financial resources, to support charitable causes they are passionate about.

The Matthew Good Foundation was named after Matthew Good following his sudden death while taking part in a charity run. Matthew was a Director of the John Good group of companies and was dedicated to the family business and everyone within it. The Foundation’s concept embodied his principles, values and commitment to the employees.

Today, the Matthew Good Foundation provides:

The Foundation will match funding raised by John Good employees for charitable events, endeavours and sponsorship.

Supporting and developing a charity or community project which an employee or family member has direct or indirect input into.

Supporting employees to start up their own grassroots community or charitable project.

Our Awards

We’re very proud to be externally recognised for the great work of our team, we’ve received numerous awards over recent years including:

  • 2012: Winner – Hull Daily Mail, Business of the Year
  • 2014: Finalist – Yorkshire Insider Growth 100 Awards
  • 2014: Finalist – Real Business Hot 100
  • 2015: Finalist – Real Business Hot 100
  • 2015: Finalist – Growing Business Awards
  • 2015: Winner – North and East Yorkshire Building Excellence Awards, Best Large Commercial Building (John Good Head Office)
  • 2015: Finalist – Family Business of the Year, Transport and Logistics
  • 2015: Finalist – Fastest 50 Awards, Yorkshire

  • 2015: Winner – Made in Hull, Many Generations Award
  • 2015: London Stock Exchange, 1000 Companies to inspire Britain
  • 2017: Finalist – UK Northern Powerhouse, Transport/Logistics Company of the Year
  • 2018: Winner – SME New Enterprise – Best Family owned Freight Forwarding Company
  • 2019: Winner – Global Excellence Awards – Shipping and Logistics Provider
  • 2020: London Stock Exchange, 1000 Companies to Inspire Britain

Our History

John Good was formed by the Good family in 1833 and remains family owned over 180 years on. Beginning as a shipping business, we’ve evolved to be one the UK’s leading shipping and logistics companies. We are extremely proud of our history and heritage, and despite continuous growth, the Good family values remain at the heart of everything we do.

Today we provide high-performance logistics and supply chain management solutions to customers from a diverse range of industries throughout the world.

Our Accreditation and Networks

We are committed to delivering professional services of the highest standard and hold the following accreditations and networks.